Returns & Exchanges

At Face To Face Games, we want you to feel confident in every outfit you choose, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your new look isn't a perfect fit, our streamlined process ensures you can find the right style without any hassle.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with original tags attached into their original packaging to ensure they remain protected during transit.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, we will process your refund or ship out your exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing